Returns & Exchanges

📦 Shipping Orders are processed within 1–3 business days. Delivery times depend on the carrier. Espoir Jewelry is not responsible for lost, stolen, or delayed packages once marked delivered. Customers must provide accurate shipping information.

🔁 Returns & Exchanges

All jewelry is final sale.

If your item arrives damaged: contact us within 48 hours of delivery. Provide clear photos. If approved, we will offer a replacement or store credit.

We do not offer refunds for: change of mind, normal wear and tear, incorrect size selection.